Shipping

Click and Collect

If you are nearby Moraira and would like to collect your order from Martha’s Vineyard then please select the Collect in Store option whilst checking out.  There is no charge for this option. You will be notified when your wines will be available for collection.

National Shipping 

The rates detailed on marthasvineyard.es include the breakdown of the price of transportation of the requested products, their correct packaging in special boxes designed to transport bottles safely, insurance against loss or breakage, as well as VAT where it applies. said tax.

1 Bottle     4.90€

2 Bottles    5.50€

3 Bottles    5.90€

4 Bottles    7.50€

5 Bottles    8.50€

6 Bottles    9.50€

The rates for shipments to the Canary Islands, Ceuta and Melilla include the cost of transportation, insurance and customs clearance at origin, but not import duties and local taxes, which will be borne by the customer at destination.

BREAKAGES OR INCIDENTS

In the customer service department of Martha’s Vineyard we monitor shipments to try to provide the best possible service.

It is important that the customer carefully checks the packaging at the time of receiving the order. If moisture or symptoms of breakage are detected, do not accept the shipment and contact customer service at 711 023344,  or leave Record the incident on the receipt note and contact our customer service department.

If at the time of delivery there is no one at the customer’s home, the carrier will leave a note with a telephone number that can be called to arrange delivery.

Orders will not be delivered to PO boxes.

The deadlines begin to count from 9:00 a.m. the next day (working day), upon receipt of the order.

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Terms and Conditions - Private Events

Terms and Conditions

By completing this booking you are agreeing to these terms and conditions.

Group Coordinator.

In order to book your event we require a single coordinator of your group. As the Group Coordinator you are responsible for all communications with Martha’s Vineyard. You ensure that all group members are at least 18 years old. You will be responsible for the payment of any deposit and final payment at the event. The final payment may be split between members of your group but you take sole responsibility that the final payment is completed in full.

Deposit

We may require a 50% deposit of the total payable amount for your event. The balance must be paid at the event.

Changes to Booking

You may make changes to the number of guests in your party prior to the event provided that you do not fall below the minimum acceptable group count of 6. You must inform Martha’s Vineyard of your requested changes and receive confirmation that the changes are acceptable. Please note: You will not be able to remove guests from your party within 5 days of the event. You may add guests to your event up until 2 days prior to your event.

Refunds

Once you have completed your booking you may request a refund of any deposit if you cancel your booking.
Up to 14 days prior to the Event – 100% refund
Up To 7 days prior to the Event – 50% refund.
Less than 7 days prior to the Event – no refund.

Please note that if you wish to cancel the booking entirely or in part less than 4 days prior to the event you will be required to pay the full price of the event. As group coordinator you are solely responsible to complete this payment on or before the date of the event.